Express Business Event -- The Brief Survey For Lean People & Process Best Practices Savings

Dear Friend of Express,

Thank you for your interest in our business event.

Since we’re talking about outcomes from best practices with people and processes, we’re sharing a few questions about the people and processes in your organization.

Your responses to this brief survey are both appreciated and confidential. Only group averages will be discussed. If you would like personal feedback, please ask and we can share a more thorough survey with you for more detailed answers.

Please fill in the items below and email your responses back to me.

Thank you for your time and interest.


Tim Hill & the team at Express Employment Professionals

General

Your name Your title
Your email Business name
Number of Employees Number of Hires/Year
Average salary in your organization

Absence

Days/year absenteeism rate

Sales & Inventory

What is your firm’s gross sales? ($/yr) What is the dollar value of your current inventory?

Error Rates

What is your percentage error rate? (Type 3 for 3% or .01 for .01%) Remember, an error can occur with paperwork (e.g., order handling) or in production.

Costs of Defective Goods & Services

Below standard production costs ($) ? Scrap costs?
Rework costs per instance? Number of rework instances per year?

Grievances & Labour Disputes

How many grievances are there per year?

Training

How much does it cost, on average, to train each person? ($) ? Average number of days of training per year? (include all mandatory training as well, e.g., Health and Safety)
By what percentage does observed workplace performance increase after training?

Succession Planning

Do you have a plan to replace any employee within 24-48 hours? Do you have any Human Capital metrics or tools in use in your talent pipeline?
Does your job analysis drive your selection criteria? Are job standards for positions available within your organization?

Organizational Excellence

We are applying Lean, Six Sigma, TQM in Human Resources for years We are applying Lean, Six Sigma, TQM in Inventory for years
We are applying Lean, Six Sigma, TQM in Logistics for years We are applying Lean, Six Sigma, TQM in Manufacturing for years
We are applying Lean, Six Sigma, TQM in Office and Administration for years We are applying Lean, Six Sigma, TQM in Manufacturing for years
We are applying Lean, Six Sigma, TQM in Sales for years We are applying Lean, Six Sigma, TQM in Warehousing for years
We are applying Lean, Six Sigma, TQM in Supply Chain Management for years We are applying Lean, Six Sigma, TQM in ERP Systems for years
How much have you saved in time or money since you started? years Will these savings be sustainable? years

 

 

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