General |
| Your name | |
Your title | |
| Your email | |
Business name | |
| Number of Employees | |
Number of Hires/Year | |
| Average salary in your organization | |
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Absence |
| Days/year absenteeism rate | |
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Sales & Inventory |
| What is your firm’s gross sales? ($/yr) |
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What is the dollar value of your current inventory? |
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Error Rates |
| What is your percentage error rate? (Type 3 for 3% or .01 for .01%) | |
Remember, an error can occur with paperwork (e.g., order handling) or in production. |
Costs of Defective Goods & Services |
| Below standard production costs ($) ? |
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Scrap costs? |
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| Rework costs per instance? |
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Number of rework instances per year? |
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Grievances & Labour Disputes |
| How many grievances are there per year? |
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Training |
| How much does it cost, on average, to train each person? ($) ? |
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Average number of days of training per year? (include all mandatory training as well, e.g., Health and Safety) |
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| By what percentage does observed workplace performance increase after training? |
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Succession Planning |
| Do you have a plan to replace any employee within 24-48 hours? |
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Do you have any Human Capital metrics or tools in use in your talent pipeline? |
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| Does your job analysis drive your selection criteria? |
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Are job standards for positions available within your organization? |
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Organizational Excellence |
| We are applying Lean, Six Sigma, TQM in Human Resources for | years |
We are applying Lean, Six Sigma, TQM in Inventory for | years |
| We are applying Lean, Six Sigma, TQM in Logistics for | years |
We are applying Lean, Six Sigma, TQM in Manufacturing for | years |
| We are applying Lean, Six Sigma, TQM in Office and Administration for | years |
We are applying Lean, Six Sigma, TQM in Manufacturing for | years |
| We are applying Lean, Six Sigma, TQM in Sales for | years |
We are applying Lean, Six Sigma, TQM in Warehousing for | years |
| We are applying Lean, Six Sigma, TQM in Supply Chain Management for | years |
We are applying Lean, Six Sigma, TQM in ERP Systems for | years |
| How much have you saved in time or money since you started? | years |
Will these savings be sustainable? | years |